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Tools for Internal Communication

Internal communication plays a significant role in shaping workplace culture and breaking the silence that leads to stigma. And, stigma often prevents employees who want to get help from seeing it.

First, normalizing discussions about the impact of opioid misuse and opioid use disorder (OUD) can help reduce stigma. Consider including information for employees and their families around the danger of opioid misuse in your benefits orientation or other employee communication opportunities. 

Words matter, especially when it comes to addiction. Words like “junkie” or “addict” perpetuate stigma. Try using person-first language, like “person with opioid use disorder.” Rather than “abuse,” try “misuse.” Selecting words that are less emotionally charged is a small but important step toward reducing stigma.

The use of medically assisted treatment (MAT) has been medically proven to be effective in helping people with opioid use disorder. Include MAT as a covered medical benefit on your employer-sponsored health plan, then include this fact when you communicate benefits to employees.

These are just a few of the first steps to take when communicating to your internal audience. Here are more resources to help you on your journey, wherever your starting point.


Do More

These resources are applicable to companies of all sizes and journeys.


Terminology to help better understand and communicate about stigma, OUD and addiction


The basics to understanding and communicating about opioids in the workplace


Infographics highlighting key findings about opioid overdoses at work and what employer can do


Research that identifies how stigma affects people struggling with OUD


Tips to unveil a new policy to employees and gain their active participation and support


A stepped plan to help keep the issue top-of-mind year round