Awake Window & Door Co., a Gilbert manufacturer built on second chances, is deeply committed to its people. It already had a clear drug and alcohol policy, but its leaders wanted a plan in place before anyone asked for help.
Awake joined the Opioid Business Toolkit in September 2025 to build it. Over the past year, it rewrote its policy, trained 10 supervisors, and opened safe ways for employees to self-refer. When two employees came forward, Awake knew exactly where to send them, and both are still on the team. Awake earned a Gold badge in April 2026. Read the full case study below for what Awake changed and eight lessons any employer can use.