🎯 Goal: Communicate with team members about the new policy
Emilia Sanchez, Communications Director at Westside Logistics, is leading a bold initiative to address substance use in the workplace. After helping craft a new company-wide policy focused on support and accountability, she’s now rolling it out with clarity, compassion, and purpose.
Emilia knows that policies only work when people understand them. So she’s launching a bilingual, multi-channel communication campaign to ensure every employee—from warehouse staff to senior leadership—feels informed and safe. Through newsletters, posters, digital signage, and town halls, she’s emphasizing that the new policy isn’t about punishment—it’s about help.
Each message reinforces confidentiality, available resources, and the company’s commitment to supporting employees and their families. Emilia also hosts Q&A sessions and webinars with HR and recovery experts, creating space for honest dialogue and reducing stigma. Supervisors receive special training to respond with empathy and discretion.
The policy includes access to counseling, peer support, and guidance for loved ones. Emilia’s approach is transforming Westside’s culture—making it one where employees feel seen, supported, and empowered to seek help.
Her work is more than communication—it’s a lifeline. And under her leadership, Westside Logistics is becoming a workplace where recovery is possible and no one struggles alone.
- “Draft an all-staff email announcing our new recovery-supportive substance use policy that emphasizes compassion and support”
- “Create a FAQ document addressing common concerns employees might have about our new non-punitive drug policy”
- “Help me write talking points for managers to discuss the new policy changes in team meetings”
💡 Pro-tip: Use multiple formats—email, video message from leadership, and team meetings—to ensure everyone receives and understands the message. Frame changes as investments in employee wellbeing.