Last updated July 31, 2025
This privacy notice for Valley Leadership Corporation (doing business as Valley Leadership) (“Valley Leadership,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at vl@valleyleadership.org.
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information. We do not intentionally process sensitive information. However, users of our Services, including the OUD Business Toolkit are specifically prohibited from sharing health information, substance use details, or other sensitive personal data through any interactive features. If such information is inadvertently submitted, it will be deleted immediately upon identification.
When You Interact with our Chatbot
In Short: When you use our chatbot or other interactive features, we may save conversation data to improve our services. You are prohibited from sharing personal, health, or confidential information through these features, which are not monitored in real-time and are subject to our standard data policies.
When you interact with our chatbot or other interactive features available through our Services, please be aware of the following:
Collection and Use of Conversation Data. We may collect and retain data from your conversations with our chatbot or interactive features. This information is processed for the purposes of service improvement, quality assurance, and to better understand user needs.
Personally Identifiable Information. We do not intentionally store personally identifiable information (PII) that you may share through the chatbot. You are expressly prohibited from providing any PII, protected health information, or confidential business data within these interactions. You are solely responsible for the content you share.
No Real-Time Monitoring or Emergency Assistance. Conversations with our chatbot are automated and are not monitored in real-time. These features are not designed to handle or respond to emergency situations. Please do not use the chatbot for any urgent matters or to request emergency assistance.
Data Retention and Deletion. All data collected through your interactions with the chatbot is subject to the same data retention and deletion policies outlined in this privacy notice. Please see the section ‘HOW LONG DO WE KEEP YOUR INFORMATION?’ for further details.
Specialized Data Collection Categories
In order to improve our specialized resources, such as the OUD Business Toolkit, we may collect certain categories of data related to your professional context and interaction with our Services. This information is typically aggregated or anonymized and may include:
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect includes:
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources. These sources may include public databases (e.g., for mailing addresses, phone numbers, and job titles), joint marketing partners and affiliate programs (e.g., for email addresses and contact preferences), and data providers (e.g., for intent data or user behavior data, IP addresses, social media profiles, and custom profiles). This information is used for purposes such as targeted advertising and event promotion, and to ensure the accuracy of our records.
Data Minimization For Sensitive Topics
For our OUD Business Toolkit services, we employ enhanced data minimization practices, collecting only information necessary for providing educational resources and general workplace guidance. We do not collect, store, or process individual health information, treatment details, or personal substance use data.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Service Providers: We engage service providers who process personal information on our behalf to provide services like payment processing, data hosting, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of financing or acquisition of all or a portion of our business to another entity.
Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
No Sale or Sharing for Marketing: We do not sell or share your personal information with third parties for their direct marketing purposes.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section Contact Us section below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the Contact Us section below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us at vl@valleyleadership.org.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at vl@valleyleadership.org or by post to:
Valley Leadership Corporation
7000 N. 16th St., Suite 120-439
Phoenix, AZ 85020, United States
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request by contacting us at vl@valleyleadership.org.